FAQ

As a commercial customer, designer or fashion studio, you can order from us. All we need is proof of your business activity in the form of a business registration. We will then get in touch with you to show you our fabric samples.

You can order our stock items in our online shop and also choose from over 5,000 different designs in Japan

We will send you these as a PDF catalogue, fabric flap or sample card. We will also be happy to visit you directly on site or send you a parcel with a selection of samples. You can then place a binding order using our order form.

Yes, we ship throughout the European Union. Please feel free to contact us!

We currently do not offer worldwide shipping. We would be happy to find an individual solution for you. Please feel free to contact us!

The minimum order quantity is 1 bolt (approx. 12m) per design.

We ship orders for our stock goods within 3-4 working days from our warehouse in Berlin.

The following applies to orders in Japan: Our fabrics have a delivery time of approx. 12-14 weeks after receipt of the order confirmation

Sometimes it happens that a fabric is currently not available in Japan. It will then be dispatched for you with the next shipment from Japan.

Delays in delivery times are unfortunately unavoidable in some cases.

Yes, we always have a selection of fabrics in stock that we can dispatch to you immediately. The dispatch of these fabrics only takes 3-4 working days.

You can order stock items directly via our online shop.

This fabric is probably not currently available in Japan. We are endeavouring to obtain this fabric for you as quickly as possible. However, it can happen that the weaving mills have to produce some designs first. These fabrics will be held back for you and dispatched to you as soon as they are ready. You can enquire about the status of outstanding items at any time.

Private customers can order from us via our shop for end customers. Simply click here and you will be redirected to our online shop.